
INVESTMENT SERVICES
- A comprehensive study of institutional asset management based on more than 100 annual interview meetings with carefully selected institutional investors
- Tools to measure customer experience and improve service quality
- Your customers' needs assessment for your product portfolio design
- With better customer intelligence, concrete ways to improve your performance
- Performance profiles of your customer’s managers in a tailored and benchmarked view
BENEFITS AND USES OF AN SFR STUDY
- Developing your product portfolio
- Improving the quality of your service
- Development of customer communications
- Managing customer relationships
- Developing customer perceived responsibility
- Support for decision-making

I want to know more!
FOUR REASONS TO CHOOSE SFR
1
High-quality in-depth interviews
2
Since 1996
3
The 100 most important institutions
4
Response rate over 95%