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SFR_investments-services_L8A5889

INVESTMENT SERVICES

  • A comprehensive study of institutional asset management based on more than 100 annual interview meetings with carefully selected institutional investors
  • Tools to measure customer experience and improve service quality


  • Your customers' needs assessment for your product portfolio design
  • With better customer intelligence, concrete ways to improve your performance
  • Performance profiles of your customer’s managers in a tailored and benchmarked view

BENEFITS AND USES OF AN SFR STUDY

  • Developing your product portfolio
  • Improving the quality of your service
  • Development of customer communications
  • Managing customer relationships
  • Developing customer perceived responsibility
  • Support for decision-making

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FOUR REASONS TO CHOOSE SFR

1
High-quality in-depth interviews
2
Since 1996
3
The 100 most important institutions
4
Response rate over 95%